In a recent article published by USA Today, Safe Harbors CEO Jay Ellenby is mentioned for his recent action against the newly proposed hotel tax in Maryland. When discussing his action Mr. Ellenby stated, "I spent many a day down in Annapolis testifying on three or four different occasions and meeting individually with representatives." Ellenby has insisted that the tax will not only hurt hotels but also the customers. Such action is just one example of how the role of the traditional travel agent has shifted, with agents expanding roles and increased responsibilities on behalf of their clients. Click here to see the full article.